AGREEMENT FOR PAID SERVICES
Rebotica Limited Liability Company, represented by General Director Alexander Andreevich Kiselev, acting on the basis of the Charter, hereinafter referred to as Rebotica, proposes to conclude this contract for the provision of services (hereinafter referred to as the Agreement) with anyone who responds (hereinafter referred to as the User)1. Acceptance and modification of this Agreement
1.1. By registering on the site https://reboticaschool.com
(hereinafter referred to as the "Site") and paying for educational services in the areas of media, programming and design, the User thereby accepts this Agreement in full, unconditionally and unconditionally.
1.2. Any User accepting the Agreement represents to Rebotica that:
1.2.1. he is an adult (has reached the age of full legal capacity) according to the legislation of his country and has full contractual capacity; or
1.2.2. if the User is a minor: he is an emancipated minor, or has received the legal consent of a parent or legal guardian or trustee to enter into an Agreement in the form established by applicable law, and has full legal capacity and capacity to enter into and execute this Agreement; or
1.2.3. if the User is a parent or legal guardian or guardian of a minor and enters into the Agreement on his behalf: by giving the minor permission to use the services, parents and guardians (trustees) agree to the terms of the Agreement on behalf of the minor and are responsible for supervising the use of the services by the minor. If you have not given your child permission, please contact us immediately so that we can disable access; and
1.2.4. the conclusion and performance of this Agreement by the User does not require the consent or approval of any third parties. Rebotica may at any time require the User to provide information and documents confirming the above representations about the circumstances, and the User undertakes to provide such information and documents within 14 (fourteen) days from the date of the request; Rebotica will reimburse the User's postage.
1.3. The agreement may be modified:
1.3.1. Rebotica has the right to change the terms of payment and tariffs by publishing new terms on the Internet at: https://reboticaschool.com
, while the cost of prepaid lessons does not change. Before making an advance payment for additional classes, the User must familiarize himself with the new tariffs and, by making an advance payment, accept the new price conditions. If the User does not agree with the changed terms, the Agreement between Rebotica and the User shall terminate immediately after the end of the lessons for which the prepayment has already been made.
1.3.2. Rebotica has the right to change other terms of the Agreement by notifying the User by e-mail. The new version of the Agreement shall enter into force on the fourteenth day after the notification is sent to the User, unless the new version of the Agreement establishes a later date for the entry into force of the changes. The User will be prompted to accept the amended terms of the Agreement by authorizing on the Site. If the User does not agree with the new terms, the Agreement between the User and Rebotica is considered terminated from the date on which the new version of the Agreement would have entered into force if he had agreed.2. Subject of the Agreement
2.1. The subject of this Agreement is the provision of paid educational services in the fields of media, programming and design.
2.2. Rebotica has the right to engage any individuals and legal entities to ensure the timely provision of quality services under the Agreement.
2.3. Services are provided on a subscription basis and are provided to the User upon request, subject to the availability of an available teacher.3. Appointment and replacement of a teacher, scheduling classes
3.1. Rebotica assigns a tutor at its sole discretion, taking into account the times the User may study. During the classes, the User may be offered classes related to the areas of media, programming and design on the recommendation of the teacher.
3.2. The user has the right to ask Rebotica to change the teacher and is obliged to state the reasons for such a request. Rebotica reviews the request within 48 (forty eight) hours from the date of receipt and reserves the right to refuse to satisfy it or extend the time for consideration of the request.
3.3. The class schedule is compiled based on the selected subscription option and what time slots are free for the lesson for both the User and the teacher. Rebotica has the right, but is not obliged, to reserve time in the teacher's schedule for regular users of the services, however, if the User does not pay for the lesson 8 (eight) hours before it starts, the booking will be canceled.
3.4. Rebotica has the right to change the teacher for good reasons (illness, planned absence, other circumstances) and undertakes to notify the User about this by e-mail notification. If the User refuses to change the teacher, the User has the right to suspend the receipt of services under this Agreement.4. Classes
4.1. The user agrees that Rebotica has the right to record audio and video during classes in order to control quality and improve the quality of service.
4.2. If the teacher fails to contact the User at the scheduled start time of the lesson, the teacher is obliged to send a notification to the User's e-mail to contact the User. The lesson is considered to be started according to the schedule, regardless of when the connection is established. If, despite the observance of the provisions of this paragraph, the teacher fails to contact the User, the lesson is considered successfully conducted and is paid in the amount of 100% of the cost.
4.4. If within five minutes after the scheduled start of the lesson, the User does not receive a call or message to the User's e-mail from the teacher, the User is obliged to contact Rebotica in accordance with clause 11 of this Agreement. A lesson that was not conducted through the fault of the teacher is postponed to another time acceptable to the User.
4.5. The lesson is considered properly conducted if, within 1 (one) hour after its completion, the User does not submit a claim to Rebotica regarding the quality of the lesson or the punctuality of the teacher.5. Rescheduling and missing classes
5.1. The user has the right to reschedule or cancel the lesson up to 8 (eight) hours before the start. Failure to comply with the specified period by the User means that the User agrees to the proposed time for the lesson, and if the User misses the lesson, then the money paid for this lesson will not be returned. The user can cancel no more than 2 classes per month, the number of class transfers is not limited. The transfer is carried out by the User by e-mail notification to Rebotica.
5.2. The introductory lesson is not subject to payment. However, if the User skips or cancels an introductory lesson, Rebotica has the right to refuse to conduct an introductory lesson without giving reasons.
5.3. Rebotica, including in the person of a teacher, has the right to change the schedule of classes with prior notification of the User to the User's e-mail 24 (twenty-four) hours in advance.6. Technical requirements
6.1. The user is responsible for meeting the minimum technical requirements throughout the session and for organizing the workplace before the session. Rebotica is not responsible for the failure to provide services or their inadequate quality, if the reason was the lack of the necessary software or technical problems with the Internet connection.
6.2. Minimum system requirements for PC:
6.2.1. Operating system: Windows 7/8/8.1/10, Mac OS X 10.11 or later;
6.2.2. Browser Google Chrome/ Yandex Browser/ Opera/ Mozilla FIrefox/ Safari latest stable version;
6.2.3. RAM: 4 GB or more;
6.2.4. Processor: 4th generation Intel Core i3 or better, AMD A4-6210 or better;
6.2.5. The presence of a microphone;
6.2.6. Internet connection from 5 Mbps.
6.3. Recommended system requirements for PC:
6.3.1. Operating system: Windows 8 / 8.1 / 10, MacOS 10.12;
6.3.2. Browser Google Chrome/ Yandex Browser/ Opera/ Mozilla Firefox/ Safari latest stable version;
6.3.3. RAM: 6 GB or more;
6.3.4. Processor: 4th generation Intel Core i5 or better, AMD A8-7670k or better;
6.3.5. The presence of a microphone and a video camera;
6.3.6. Internet connection from 10 Mbps.
6.4. Minimum system requirements for mobile devices (smartphone / tablet):
6.4.1. Requirements for classes on Android:
• Android version (clean): 5 or newer;
• Browsers: current versions of Chrome/Firefox/Opera;
• RAM: 1.5 GB. Or more;
• Processor: 1.5 GHz. (dual-core) or more powerful;
• Internet connection from 5 Mbps.
6.4.2. Requirements for classes on iOS:
• iOS version 12.3 or later;
• Safari browser;
• Internet connection from 5 Mbps.
6.5 Recommended system requirements for mobile devices (smartphone/tablet):
6.5.1. Requirements for classes on Android:
• Android version (clean): 9 or newer;
• Browsers: current versions of Chrome/Firefox/Opera;
• Internet connection from 10 Mbps.
6.5.2. Requirements for classes on iOS:
• iOS version 13 or later;
• Safari browser;
• Internet connection from 10 Mbps.
6.6. Workplace organization:
6.6.1. Close all programs that can take up most of the Internet channel (for example, file hosting);
6.6.2. To conduct a lesson, the User must provide access to the microphone and camera on his technical device.7. Suspension of classes
7.1. The user has the right to suspend the provision of services while maintaining the class schedule, subject to the following conditions:
7.1.1. A break in classes cannot be longer than 14 (fourteen) days while maintaining the schedule;
7.1.2. At the time of suspension (or immediately after the end of the last lesson before suspension), the User paid for at least 1 (one) future lesson;
7.1.3. The user tells Rebotica the date and time:
• The last activity before the suspension,
• First session after suspension.
7.2. If the User needs to re-suspend the provision of services, but less than 90 (ninety) days have passed since the previous suspension, the User has the right to suspend the provision of services by notifying Rebotica 24 hours before the start of the next lesson; in this case, the classes reserved for the User in the teacher's schedule are cancelled. When classes are resumed, the User and Rebotica draw up a new class schedule. Also, the User and Rebotica draw up a new class schedule in case the break in classes is more than 14 calendar days.
7.3. Rebotica has the right to suspend classes at its own discretion in the event of public holidays at the User's place of residence or at the location of Rebotica, if Rebotica notifies the User in advance by e-mail.8. Price
8.1. Services - paid and paid on the basis of 100% prepayment. Prices and payment methods are published on the page https://reboticaschool.com, the content of which is incorporated into this Agreement by reference.
8.1.1. Each subscription package entitles you to consultations within the limit specified in the package description, within 12 (twelve) months after making an advance payment.
8.2. The user pays for services on the terms of 100% prepayment. The user is obliged to pay for the lesson before it starts. If the User pays for the lesson less than 8 (eight) hours before the start, Rebotica has the right to cancel the lesson and reserve the teacher's time for other students.
8.3. Payment is considered made when the money is credited to the account of Rebotica or a third party collecting fees on behalf of Rebotica.
8.4. The user is solely responsible for the correctness of the payments made and the payment of applicable taxes.
8.5. The User is solely responsible for paying for third party services (such as communication services, Internet, etc.) required to receive Rebotica services.
8.6. Payments for Rebotica's services are processed by a company acting under a contract with Rebotica. All rights and obligations arising in the course of settlements arise directly between the Processing Center and the payer.
8.7. Rebotica does not process personal data of payers provided in connection with the processing of payments by the Processing Center. Rebotica does not store bank card details on its resources, including servers, cloud storage, etc.9. User Data
9.1. The User undertakes to provide Rebotica with all the data requested by the Site, which are necessary for the provision of services.
9.2. Rebotica undertakes not to disclose confidential information provided by the User in connection with the implementation of the Agreement (with the exception of publicly available information or information provided by the User when registering on the Site) to third parties without the prior consent of the User.
9.3. Rebotica has the right to use e-mail, phone number, Skype login and other data provided by the User when registering on the Site to send information and promotional materials to the User, including to inform the User about the progress of this Agreement.10. Privacy
10.1. The User undertakes not to disclose confidential information and other data provided by Rebotica during the execution of the Agreement (with the exception of publicly available information) to third parties without the prior written consent of Rebotica.11. Information exchange
11.1. Notice of cancellation or rescheduling of classes:
11.1.1. In the event that Rebotica changes the schedule of classes, the User is notified by e-mail, as indicated during registration;
11.1.2. To change the schedule of classes, the User is obliged to notify Rebotica by calling the number indicated on the Site: https://reboticaschool.com/. Calls to cancel or reschedule classes are accepted 24 hours a day, 7 days a week.
11.2. In order to agree on an increase in the frequency of classes, change a teacher or suspend classes, the User must inform about his desire by calling the number indicated on the Site: https://reboticaschool.com/.12. Responsibility
12.1. Rebotica's liability for cancellations of classes is limited to refunding the amount paid for them or rescheduling the class to another time.
12.2. Rebotica's liability for the provision of services in other cases is limited to the cost of the current subscription package selected and paid by the User.
12.3. The Parties shall not be liable for the violation of their obligations under the Agreement if such violation was the result of circumstances or events that the violating Party could not reasonably have expected (force majeure), including floods, other natural disasters, military actions, decisions and actions of public authorities or other events. Proper confirmation for the Parties of the existence of force majeure circumstances and their duration is a certificate issued by the authorized body.
12.4. Rebotica has the right to refuse to provide services if it has reasonable grounds to believe that the User:
12.4.1. Behaved inappropriately during the class (for example, being rude to the teacher);
12.4.2. Violates license terms.
12.5. When providing the User with additional lessons as a bonus or encouragement, the User cannot claim monetary compensation in case such additional lesson was not held for any reason, or if the User refuses such lesson. Such additional bonus classes are held after the completion of all classes paid by the User.13. Termination of the Agreement Termination of participation in the Agreement
13.1. The User has the right to terminate this Agreement unilaterally by notifying Rebotica in writing of his intention to terminate the Agreement and the reasons for termination. Rebotica will consider returning to the User the funds previously paid by the User in an amount equal to the cost of services not provided by Rebotica, but subject to retention by Rebotica of the costs incurred by it for processing payments.
13.2. Refunds are made within 10 (ten) business days from the date of termination of the Agreement. If there is a claim to the quality of the services provided, such a claim is considered by Rebotica within 10 business days. In order to receive a refund, the User fills out the refund application on the form provided by Rebotica, signs it and sends an electronic copy of it along with an electronic copy of the first page of the User's ID. To return funds to the User's bank account from which the payment for services was made, it is not required to fill out an application. When returning, the User does not retain the right to bonus lessons provided to him and not used from the moment of any payments for the Services or as part of marketing promotions. The user cannot receive a refund for unused bonus classes.
13.3. In the event that the User decides to resume classes after termination of the Agreement, the cost of classes is determined in accordance with the prices in force at the time of renewal. Rebotica has the right to keep the prices valid until the date of renewal for the User if Rebotica did not refund the fee for the lesson that was not held due to the termination of the Agreement.14. Procedure for resolving disputes
14.1. All disputes arising in connection with this Agreement and its execution are resolved by the Parties through negotiations, as well as by sending claims, which must be drawn up in writing. The Party that received the claim is obliged to consider it and send a written response to the other Party no later than 10 (ten) working days from the date of receipt of the claim.
14.2. If it is impossible for the Parties to independently resolve the disputed issue (issues) under the Agreement within 30 (thirty) calendar days from the date of receipt of the claim by one of the Parties, as well as if one of the Parties violates the deadline and / or conditions for sending a response to the claim, the disputed issue is transferred for consideration by the court of Moscow in the manner prescribed by law.15. Final provisions
15.1. Neither Party has the right to transfer its rights and obligations under this Agreement to third parties without the written consent of the other Party.
15.2. The Parties agree that the persons responsible for the execution of this Agreement at the time of its conclusion are:
129090, MOSCOW CITY, PROSPECT MIRA, BUILDING 19, BUILDING 1, E 1 P I K 6 O 93V
Phone: +7 (495) 740-57-36
Name of the bank:
MOSCOW BRANCH OF JSC CB "MODULBANK"
CEO of Rebotica LLC